-Tours usually start at 9am, end at 12:30 pm approx for the shortest, and 4:30 pm approx for the longest tour (please tell us if your cruise will depart before 5:30 pm)
-A deposit is required depending on the size of participants and the tour activities, on average a 40 % DEPOSIT to PAYPAL, rest is paid on arrival in cash
– When deposit is done you will get full pick up instructions (About a 7 minute walk away from the cruise ship)
****** CLOSED ON MONDAYS ******
To this day we have never had to keep a refund because we do all we can for you to have your tour(but does not mean it wont happen if you don’t follow the rules).
1.- Not showing up at the pick up time (other people could be waiting and have a schedule to follow)
2.- You do not contact us at least 20 hours about your Cruise arrival date change.
3.-Mistaken about arrival time to Ensenada, this will not get you a refund or guarantee a tour.
During your sailing, if your cruise ship is not able to make port as scheduled at the *last minute* due to weather conditions, mechanical failure, or other unforeseen circumstances, WE WILL REFUND 90 % OF YOUR DEPOSIT.
The sooner you contact us about your cruise’s *last minute change* the better chance you will have to get your tour. Though cannot guarantee the exact tour you wanted, specially when the tours requested here are usually a little more complex than most tours.
I have been a tour guide for 17 years and have never missed the ship, but if you don’t follow the rules we cannot guarantee it, so please pay close attention to your tour guide’s instructions.
* Date requested
*Number of participants
*Phone number when in ensenada.